Help & FAQs
Answers for seekers and partners
Quick guidance on membership, 3-day free trials, opportunities, and organisation submissions.
Create an account to start a 3-day free trial with full platform access, set your interests, and explore verified jobs, scholarships, fellowships and grants across Africa. After your trial, choose a membership plan to keep full access.
All new registrations enjoy a 3-day free trial with full access. Once the trial ends, an active membership plan unlocks full descriptions, eligibility requirements, direct application URLs, personalised matching, and the application tracker.
Organisation registration and opportunity posting are completely free. Create an organisation account on the Organisations page, complete your profile, and submit opportunities for verification.
Open any opportunity and use the Report this listing form, or submit a report from the Help page. Our moderation team reviews every report and takes action promptly.
Purchased guides, templates and PDF resources remain inside My Products in your member workspace so you can read them in the built-in reader anytime.
Use the Support Chat button on any page or contact us via phone, email or WhatsApp using the contact details listed on our Contact page.
Report a problem
Report a problem
Use this form for suspicious listings, account trouble, technical faults or anything else that needs a person to look at it.
Log in to send a report to the team.